Some of the people in my town are just a little too much these days. They have expectations that our government employees should read their minds and figure out their problems. They become indignant, get mad at the workers because they couldn’t figure out their math with the information that was given to them. And of course, they are frustrated with all government entities in general because of what is currently going on within those higher levels well above the local worker’s pay grade.

First, I just wanted to say that I look at and understand my bills, pay all my bills on time, and changed payment methods to coincide with the changes for paying bills when the rest of the world went digital. I quit writing checks and set up an on-line auto payment that comes directly from my bank. I have lived here for 27 years, and for at least 20 of those years, I have never had a problem paying my bills on time and no one got into my accounts and stole my money. Come on people! It’s time to take responsibility for yourselves and get into this century! And systems are going to change so stop the in my day nonsense.

A customer doesn’t always have to be the squeaky wheel. You can apply the oil yourself if you learn how. Don’t blame others for your incompetence before you attempt to fix it. Sometimes you are wrong and you have to admit that to yourself. Others don’t need to be lectured for your ineptitude. You can’t ask for a manager to fix your problem or have them fire the person who was trying to help you understand that it was your mistake.

Although many workers can read minds and do an excellent job of figuring out your messes, sometimes they just can’t do what you are asking of them. You have to be willing to accept that responsibility and learn how to take care of your problems first. Learn how to fix your mistakes before blaming others or demanding ridiculous discipline to someone who tried to help you!

There are consequences for wanting to be right all the time, even though you really aren’t. So when you call and expect heads to roll because of your mistakes, there are good managers out there that will not let that happen to their employees. You don’t have the right to demand consequences of others not at fault. You should be thankful for those workers who try their best to solve your problems on a daily basis. If you come into the office, these kind people will teach you how to fix the problem before it becomes a problem. They’re really good at their jobs and want to try and help you. Bottom line is, don’t be MEAN!

Enough said….

I send good vibes out to all of our city workers who work hard at their jobs and get grief from customers.